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Resolved: Our Engineering team has confirmed the full resolution of the issue impacting the ticket creation via the Support Portal. Customers should now be able to create tickets from within the Cloud Panel here: … stspg.io/j5r2ygs2hq4g?u=t27c…
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Investigating: Our Engineering team is investigating an issue with our Support Portal. During this time, users will be unable to access the Support Portal at cloudsupport.digitalocean.co…. We are aware of this issue and our Engineers are wo… stspg.io/j5r2ygs2hq4g?u=wh4l…
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Resolved: Our Engineering team has confirmed full resolution of the issue on the Managed Databases control plane. Users can continue to create and deploy applications without any issue. We appreciate your patience. If you continue to… stspg.io/qpsgv2r0vhlt?u=hm9f…
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Monitoring: Our Engineering team has taken steps to mitigate the impact on the Managed Databases control plane that was causing delays in API calls, resulting in create and deploy errors for users. At this time, services remain stab… stspg.io/qpsgv2r0vhlt?u=rcr0…
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Investigating: Our Engineering team continues to investigate an issue with the Managed Databases control plane that is causing delays in the API calls. At this time, we are seeing performance improvement; therefore, Database and App P… stspg.io/qpsgv2r0vhlt?u=ssy0…
Investigating: Our Engineering team is continuing to investigate the root cause of the issue affecting Managed Database and App Platform control plane operations. We apologize for any inconvenience caused and appreciate your patienc… stspg.io/qpsgv2r0vhlt?u=rczf…
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Resolved: Our Engineering has confirmed full resolution of the issue impacting Droplet creation in all regions. Users can now create Droplets and Droplet-based services, including Managed Kubernetes, Managed Databases, and Load Balanc… stspg.io/14clm1jzgnx2?u=qvcq…
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Monitoring: Our Engineering team has identified the reason behind the failed Droplet creates and implemented a fix to resolve the issue. Users should now be able to create Droplets and Droplet-based services, including Managed Kuberne… stspg.io/14clm1jzgnx2?u=kk1s…
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Investigating: Our Engineering team is continuing to investigate the issue with Droplet creation in all regions. During this time, users won't be able to see the Droplet sizes when creating regular/basic Droplets from the Cloud Panel,… stspg.io/14clm1jzgnx2?u=bx7n…
Investigating: Our Engineering team is investigating an issue with Droplet creation in multiple regions. During this time, users may see an elevated failure rate for the creation of Droplets and other Droplet-based products, such as L… stspg.io/14clm1jzgnx2?u=nqtv…
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Resolved: Beginning at 17:56 UTC, users experienced issues with the using the Cloud Control Panel and the API. By 18:10 UTC, we started seeing signs of recovery and users would've been able to access the Cloud Control and API normally… stspg.io/gdc6dgqd7r2j?u=n35v…
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Monitoring: Our Engineering team has implemented a fix regarding the issue impacting our Cloud Control Panel and API. We are monitoring the situation to ensure there is no recurrence. We will post another update once we confirm the i… stspg.io/gdc6dgqd7r2j?u=8wp9…
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Identified: Our Engineering team observed a recurrence of this issue from 18:58 to 19:02 UTC. During that time, API requests and navigating the Cloud Control Panel would have failed/experienced latency. As of 19:02 UTC, users should b… stspg.io/gdc6dgqd7r2j?u=jmxj…
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Identified: As of 18:10 UTC, our Engineering team has identified the cause of the issue impacting our Cloud Control Panel and API to be a backend deployment and has rolled back the breaking change. We are already seeing signs of recov… stspg.io/gdc6dgqd7r2j?u=b4n7…
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Resolved: Our Engineering team has confirmed the full resolution of the issue affecting database engine metrics in the Cloud Control Panel for Managed Databases. Users with PostgreSQL, MySQL, Kafka, OpenSearch, or Caching database cl… stspg.io/ybpcvfcxnh9z?u=jb1v…
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Monitoring: Our Engineering team continues to monitor the issue affecting Database Engine metrics in the Cloud Control Panel for Managed Databases. The impact is mitigated and we are rolling out the update gradually during scheduled m… stspg.io/ybpcvfcxnh9z?u=s7k6…
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Identified: Our Engineering team has identified and is currently repairing an issue affecting database engine metrics in the Cloud Control Panel for Managed Databases. Users with PostgreSQL, MySQL, Kafka, OpenSearch, or Caching datab… stspg.io/ybpcvfcxnh9z?u=dpsj…
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