I work with developers, transformation partners, CxOs and stakeholders to build a vigorous, inclusive and resilient community of innovation, service and success

Joined January 2010
Thanks @AskFrontier for quick and informative response to my DM ✅
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.@AskFrontier internet service outage in Los Angeles South Bay Area since Monday; no info available other than “working on it.” When will this get fixed?
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Peter Coffee retweeted
In a time when citizens’ demands exceed human agents’ capacities in government services, @salesforce's @petercoffee discusses AI availability, accountability, and action-ability - and why the public sector offers a proving ground for AI agents: bit.ly/46fieWB
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“It's time to confront and conquer challenges of what it means to be ‘AI literate’; what the consequences will be if we don't democratize that literacy; and what it's going to take to make these things happen in our schools, our workplaces, and our institutions of society.”
It’s time to talk about “AI literacy”… literally, says @Salesforce's @petercoffee, as he unpacks the overlooked urgency of AI literacy - and how this may define who gets empowered and who gets left behind in an AI-driven society. bit.ly/4kLA7Bd
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Peter Coffee retweeted
Agentforce slashing costs by 50%, resolving 20% of inquiries with autonomously, and offering 24/7 empathetic service at Sammons Financial @sfg_companies! #Salesforce #Agentforce #AI
Peter Coffee retweeted
Traditional tech predictions often fall short. @petercoffee of @salesforce explores why, and offers three powerful lenses to reveal the future that's already unfolding: bit.ly/40Ia4Sz
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“Any invention, wrapped in a system that turns the central nugget of value into a useful, sustainable service, will require human skills and efforts to keep it going. AI is no exception: the AI supply curve will not be ‘flat and free.’” @diginomica diginomica.com/ai-already-re…
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If “personalization at scale” is going to be a compelling promise of AI, then marketplace success will depend on making personalization feel like a relationship with a concierge – not feel like being in the sights of an AI-aimed rifle. ⁦@diginomicadiginomica.com/are-you-ready…
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"Let’s recognize that every notification has a cost as well as a benefit. When our systems and devices are constantly telling us things that we don’t need or want to know, the math is clear: we wind up failing to notice what matters."
Cause for alarm? @Salesforce's @petercoffee strikes the right tone in a world of beeps, saying engagement - not overload - is key: bit.ly/4dhSQQL #MonitorAlerts #AlarmAlerts #AlarmFatigue
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Researchers @Salesforce AI "demonstrate that models trained with our curated datasets, even with only 7B parameters, can achieve state-of-the-art performance…outperforming multiple GPT-4 models; our 1B model achieves performance surpassing GPT-3.5-Turbo and Claude-3 Haiku."
Meet Salesforce Einstein “Tiny Giant.” Our 1B parameter model xLAM-1B is now the best micro model for function calling, outperforming models 7x its size, including GPT-3.5 & Claude. On-device agentic AI is here. Congrats Salesforce Research! Paper: arxiv.org/pdf/2406.18518 Github: apigen-pipeline.github.io
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Peter Coffee retweeted
Professionalism is more than receiving a paid salary, argues @petercoffee of @Salesforce. He asks if it's meaningful to say that a non-human entity must recognize and accept “risk, liability, and responsibility". So, can #AI achieve professional standards? bit.ly/3VirGTz
Peter Coffee retweeted
As enterprises seek the benefits of #AI, #sustainability of every resource needs to remain front of mind, with all of the costs kept in plain sight from the beginning, says @salesforce's @petercoffee: bit.ly/3S9mQVS
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Peter Coffee retweeted
With the advent of generative AI, and the growing acknowledgment of climate change as an immediate “now” rather than a “maybe someday” challenge, any remaining notions of “back to normal” should be utterly buried, argues @PeterCoffee of @Salesforce --> diginomica.com/why-no-one-sh…
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Peter Coffee retweeted
"The two things wrong with 'back to normal' are 'back' and 'to normal'." Find out what @PeterCoffee has to say about this commonly used phrase in the latest partner piece from @Salesforce --> diginomica.com/why-no-one-sh…
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“Version control of all the things, baby.” So very true. Absence of a versioning file system, leaving versioning to the whims of individual applications, is the indefensible antiquity of both Windows and macOS.
Debugging code written by an AI when something changes on another system is going to be bonkers. “Here I built an ERP using ChatGPT.” … 2 years later, context window long gone, some partner changes their API, everything stops. Version control of all the things, baby.
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Peter Coffee retweeted
With focus on what generative AI is adding, @SalesforceUKI's @PeterCoffee argues that we should pay attention to what it's taking away. diginomica.com/ai-truth-user…
Peter Coffee retweeted
Ten years ago, some grizzled veterans of journalism decided it was time for a change. Long form content, no ads, no pop ups - and no puff pieces. We’ve stuck to strongly held principles and reached our first #diginomicaDecade. Happy birthday to us! bit.ly/3NI0jin