It's 2 a.m. and we're still up celebrating National Customer Service Week! If you're awake and have questions, we're here 24 hours a day, 7 days a week, 365 days a year. #CustomerServiceWeek

Oct 11, 2024 · 6:00 AM UTC

13
2
27
Replying to @CharlesSchwab
Maybe you could fix all the glitches in ToS platform with wildly inaccurate pricing. A candlestick will have one price, the data box another, and the top of the chart another one. Some are off by 1% and in futures trading that's a lot! Maybe get some customer support that works.
Hello, Greg! Our tech team would like to review your account to get a better understanding of the issues you're seeing. Please call 800-435-4000 between 8 am and 9 pm ET, Monday - Friday, to speak with a technology representative. We're glad to help.
Replying to @CharlesSchwab
Schwab’s Customer Service is the best I have ever encountered, consistently.
2
4
Hi there, we are happy to hear this and greatly appreciate the kind words! 💙
Replying to @CharlesSchwab
You would think you all would publicly address the massive problems you’re having with this by now….
Hello! We are here to help with your account. Please check your DM's.
1
Hello, Oluwa! Feel free to send us a Direct Message with any questions and we will be glad to help. ^JB
Replying to @CharlesSchwab
Get more instruments to short . I don’t want to just short, Tesla, Wtf
8
Replying to @CharlesSchwab
Y’all are dirty. Restricting $GSIW in the middle of the trading day. Dirty.
2
Replying to @CharlesSchwab
Hey @CharlesSchwab why did you delete my trading account without permission or any attempt to notify me!? Is this standard business practice?
Replying to @CharlesSchwab
Maybe you can allow 4am trading when all 1000% runners are running. 7am everything dumps. I’m starting to think it’s all by design to steal everybody’s money. Thieves