📦 General Shipping Notice 📦
Orders take on average 8-10 weeks to ship for custom painted items.
Licensed products in our Limited Edition and Special Edition collections are typically preorders which ship 2-3 months after purchase. These shipping windows are stated on the item listings.
If your item has shipped and you’ve received tracking information, we cannot provide any further information on the location of your package. If you are in the US, please contact the USPS. If you are an international customer, please contact your local postal authority.
If your order is returned to us, we can provide a reshipment once it arrives back at our warehouse, but cannot provide a reshipment until the original order has been returned.
Please ensure that your address is correctly listed on your order when checking out. Incorrect addresses can significantly delay your order shipment, as we move these to the bottom of our shipping queue while we await your response and address correction.
We are very responsive to email and messaging and will reply with as much information as we can in a timely manner.
Thanks for your patience and understanding.