Local Service SMB Sees Big Wins, Then Plateaus After Firing SEO Agency: This local service business client in an extremely competitive niche (100s of local competitors) hired us last year.
We spent the first 2 months researching, pulling base lines, and starting on citation and link building work. Then went full bore into content we determined they needed.
The site had practically nothing when we took over.
👉 Full rebuild, moved from Weebly to WordPress, had to build more than Home and Contact page
👉 Zero links of any value (standard spam domains only), had to score quality links as quickly as we could
👉 Zero citations for NAP
👉 Had reviews but they were mostly "thanks" and "Great service", had to help client learn how to request reviews with prompting.
👉 Zero photos
👉 Unoptimized GBP
Chart data below provided by
@semrush and based on the GSC access I still have seems fairly accurate (we turned our rank tracker off months ago).
As you can see it took 10-months for the content to go from existing to starting to dominate (gold sliver at the bottom).
Just 2 months later after enjoying the success built 10-12 months prior things are starting to plateau and go away. The content we created at the time tested as the most semantically relevant in their space and location - that might have changed by now.
Without someone watching over this and making adjustments, keeping up with the work that needs done, SEO can and does go away.
It takes months to get amazing SEO results, don't let these charlatans on Twitter tell you otherwise with their fake screenshots and bold claims of instant SEO success.
Why this client fired us: In our pre-sales calls we ask for at least 8 months to pass judgement, they waited 9 months as the wins were already apparent in our system for them but not high enough to justify their investment. ChatGPT told them to fire us and hire another agency that guarantees results, then recommended some - and so the client did.
That other agency still doesn't have access to the website (client has refused our requests to offboard them and transfer everything to them or the new agency) nor has any SEO tool picked up new citations or links over this period of time. It is a mystery what they are doing, but I talked to the ex-client who said they claimed all of this was their work (lmao), I showed them the time stamped data from the WordPress admin but still they believe the guarantee agency.
Why? It is really hard to believe that Google, a tech company worth hundreds of billions with some of the smartest humans on the planet employed there would spend nearly a year evaluating new pages before ranking them - but this happens more than the sudden extreme high rankings you hear about on SEO Twitter from people selling courses or pushing a podcast.
Patience in many ways is the #1 ranking factor for long-term success.