Discovered today that after closing my account nearly 18 months ago, @virginmedia continued to charge me, despite no active service/contract! Can't make a complaint, or contact them on the phone, or even on webchat, because I need an account馃ぁ Financial Ombudsman time?

Nov 1, 2025 路 8:40 AM UTC

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Replying to @_Jambax @virginmedia
If it's on a card, do a charge back for those charges
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Yeah bank gonna try to recover it. What's mental is, even though I had no contract, they still hiked the price midway through. How do you even do that without an active contract or account?!?! Deliberately, of course.
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Replying to @_Jambax
Hello James, sincere apologies. We're unable to offer support on X at the moment due to a technical issue, we'd advise please reaching out to us on Facebook: facebook.com/virginmedia/, Instagram or methods on here virg.in/contactvm so we can help.

Virgin Media

Virgin Media. 538,728 likes 路 2,192 talking about this 路 68 were here. A truckload of entertainment 馃槏 馃幃馃捇馃摫鉂わ笍Part of Virgin Media O2 #SeeWhatYouCanDo

facebook.com
Replying to @_Jambax @virginmedia
Yep!!
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