Yes. Very true. Last hotel in USA I was at I called the desk and asked for restaurant recommendations. After audible lip smack lady replied “You gotta download doordash or sumfin” Maid staff on elevator same day told me, unprompted, story of how her child just died because she was high when the baby pulled a bookshelf down itself. This was at a supposedly storied establishment made popular by people in recreational sailing and so forth.

Yes. Sheboons manning the front desk of $900/night places. Bleak.

Half the American economy is built on charging you for a premium product while providing it as cheaply as possible, and settling on the profit maximizing point where only the discerning customers leave and the rest content themselves with the premium image.

You will get treated better at McDonald's in Japan than you will at a $700/night hotel in Las Vegas

The empire is really best enjoyed from abroad at this point

Yes, I’ll drop good money on a steakhouse and they bring out every course at once, serve me from the wrong side. I had them a card and they ask “don’t you want to look at the bill first?” It’s disgusting. After Covid theres so much less quality service anywhere at any price point

"Acceptable service" is now an upper-class item. I travel extensively throughout the US for work and the front desk personnel are rude ghetto blax with sneering disdain, because "you ain't gon do sheeeit" Actual luxury has permanently moved beyond the reach of most Americans.

yes its overwhelming

I generally have good luck at America's high-end hotels, and I probably stay at a dozen or more a year. It's the mid-level ones were you run into the people who "built all of America."

Luxury hotels are one of the last bastions of good hiring and service in my experience. You see a lot more decline at doctors' offices, hospitals, airlines, restaurants, retail stores, banks (not as bad as the others), etc.

100% true. In some upscale hotels, they don’t even change the sheets every day.

Yeah, all service staff are fucked up angry retards now. Just useless goons who can't perform basic functions.

Same at many 'high end' restaurants.

In the U.S. I always read most recent google reviews and filter for code words or certain themes. Depends on area of country though

All the great hotels have been bought out (St, Regis, Ritz, FourSeasons) and have bland corporate feel now. Many are showing age. Gyms are bad, spas are mid. Paying $1200/night to be waited upon by turd world staff isn’t luxe ok?

I just want to point out that of nice historical hotels in NYC for example, there was The Roosevelt Hotel. It got sold to holding group owned by Pakistani government, who turned it into a refugee shelter. They're racking up taxpayer money doing this, and ruined an institution.

It’s getting worse. Definitely. And Asia is unmatched for nice hotels.

Yes

Relevant:

not true at disney, very high level of service

Only good hotel left in NYC is probably Park Hyatt. Recent trip NYC I try St. Regis, both Ritz-Carltons, all terrible, old rooms, bad service, etc. Hotel Bel-air in LA is still decent, but most are not up to Asian three star level. Then you go Grand Hyatt or St. Regis KL treated like king for $150/night. Park Hyatt Sydney still has quite attractive staff, beautiful Breton girl Delphine...

The capital classes have hollowed out everything good while still charging the same premiums. Not sure how it gets fixed

Service industry in America is laughable if compared to Japan or Korea. Maybe even to China. I've had experiences of extreme disappointment in the US with construction, hotels, and restaurants.

I can shed some light on this. Coming out of Covid, hiring for hotels was really hard. Really hard. Properties hired whatever warm bodies they could get. Now finding staff is easier, but many hotels are union - hard to fire people, so the bad apples stay. No point comparing vs. hotels in Asia. You'll never get the same quality in the US.

North American customer service is horrible regardless of price range. Some exceptions of course

have you seen our flight attendants lately? all hospitality and service has gone in the same direction

Rather surprising to go to a five star hotel and be served food by people with visible tattoos. There was a time when they were expected to be covered. Then again, one did not expect guests to dine while wearing a ball cap.

They operated almost solely by blacks. They are born without empathy so they can’t provide high level customer service.

That's what happens when you import workers from countries where cleanliness and hygiene are low priorities

Mandarin oriental overseas: elegant, delicious, twice-daily turndown Mandarin oriental miami: buzzing CFL lighting, subliterate black staff

Aren't you one of the guys who's arguing that every quasi functional American is owed a prestigious job? Where would restaurants get good people? Isn't waiting beneath the dignity of good people?

yes customer service is seen as extremely lowly here this idea of people "serving" you is like this thing of the past not in asia. i think it's respectful, at least it seemed like that when i was over there?