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I think we need two words:
(1) The word for the experience humans have interacting with agents (a subset of UX).
(2) The word for the experience agents have while interacting with software (IMO probably overlaps the API gateway space).
New article in thread: agent experience (AX).
Agents now interact with our products autonomously, build with our platforms and consume our content and experiences on the web and beyond.
We all need to consider how to craft our product experiences specifically for AI agents.
Jan 29, 2025 路 6:02 PM UTC
More from @stevenfabre on part (1) - with the great point that it's also about the experiences agents have interacting with humans.
I wrote a blog post in response to @biilmann's great post on Agent Experience.
Agent-compatible collaborative apps have a huge competitive advantage.
