We have raised $61M, but that’s not what excites me. Our original idea was fine tuning LLMs for enterprises. Although we topped some benchmarks, the business was not viable.

Giga Series A

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And then we ended up in customer support – not because we were passionate about it, but because we just really wanted to change the world with AI. Customer support is one of the few places where you can make a lot of impact using AI right now. Our vision is building an enterprise operations platform where the next trillion dollar companies will be built. And customer support is just the start.
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We are hiring. If any of the problems below excite you, apply at giga.ai/careers - How do we build an AI system which hallucinates less than 0.01% of the time? ChatGPT currently hallucinates 4-5% of the time (read more here) - How do we scale our infra to 100s of millions of calls a day? - How do we build a voice experience which is more pleasant than talking with another human? This involves optimizing latency down to 400ms (genius within a second)

Giga

Enterprises choose Giga for AI agents that manage complex workflows, deploy rapidly, and deliver human-like customer experiences at scale.

giga.ai

Nov 5, 2025 · 5:22 PM UTC

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Replying to @eshamanideep
Trying to DM you Esha
Replying to @eshamanideep
Oh scaling infra sounds exciting and daunting. Let’s do it
Replying to @eshamanideep
Love your great ambition , Esha!! Wishing you and Varun all the best!!
Replying to @eshamanideep
I am interested eesha and what is the point of contact to reach out to you ??
Replying to @eshamanideep
@eshamanideep , couldn't see any Banglore based job openings, but in the video attached it's mentioned that you are hiring from Blr, will there be job openings in the future for the same? ty
Replying to @eshamanideep
@eshamanideep Is the team interested to hire remote? I have prior experience designing for conversational AI. I am in Canada and super interested in Giga. Let me know! Happy to share portfolio over email.
Replying to @eshamanideep
Sounds great. Let’s do it. Interested.
Replying to @eshamanideep
It would be great if you can respond this..
jared
 @Steele_Jared
Nov 6
Replying to @boneGPT
Alright, time to spill the beans on giga. Got hired back in April to lead demand gen for them. Quit after the first day. Red flags everywhere. >”when we hit $10m arr, we’re going to spend $100k on ____”(illegal stuff) >”we’re doing $____ in mrr” (Dashboards in the hq show 6x less) >bait n switch on title, start date, comp, etc. >had 2 international weddings I need them to pre-approve to take time off. They said yes. After I signed contract, they said “well you need to pick who you’re better friends with bc you can’t do both weddings now” >”I chopped off a goats head in India bc it brings good luck” >in office, 7 days/week, 12 hr days. “Pto policy is subject to change at our discretion… you are expected to always be working” >gave offer letter on Wednesday, said I need to sign by Thursday, and start job Monday morning. I had 3 days to move from atx -> sf. >first day of work, I got in early. Founder walks in my direction, I stand up, extend my hand for a handshake. He snubs me - not even an acknowledgement. I just moved my entire life & drove 26 hours across the country & not even a “welcome to the team” or a hello. Easiest decision of my life to quit after first day. I rarely root against founders, but this is the epitome of what’s wrong with tech/ai now. Offer letter for proof.
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