Startup stuff, venture partner @trueventures. Millennial cringe @greatchatpod. Mother, pie maker, #billsmafia.

San Francisco, CA
Joined December 2008
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Made some critical updates to a blog post I wrote on developer marketing five years ago. Thanks to @mattppal for the assist. -Core principles unchanged -Broader audience and its implications -Taste is the moat 👀 helenmin.com/blog/developer-…
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Helen Min retweeted
I meant to say the only alpha left is conviction. That’s the only edge that doesn’t get competed away.
Replying to @Jeffreyw5000
Thanks. This passage reminded me of something a great LP told me recently. He said the boy alpha left is conviction.
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Helen Min retweeted
Startup culture feels very different these last few years. This analysis of the 'new' Y Combinator under @garrytan's leadership highlights shifts: • YC founders are younger, averaging ~26 years old • More graduated from a top 20 university, now more than 50% • Massive upswing in founders that previously worked at a YC-backed startup • Nearly 85% of startups came from the Bay Area, up from 25-55% (thanks for sharing, @jaredheyman)
Helen Min retweeted
Our condolences to all the tech and venture comms pros. 🎙️ @helen_min @ashleymayer and guest host @yrechtman
When I moved to the Bay Area in 2007, everyone wanted to go viral. Growth was the dream. Marketing was decoration. People believed great products sold themselves. That idea wasn’t new. HP’s founders said the same in the 1950s. They thought marketing was what you did when your product wasn’t good enough. Edwin Land repeated it decades later. The names change, but the belief survives: that engineering and truth alone will win. Eighteen years later, the tools are different, but the blindness is the same. Algorithms can locate attention, but only humans can earn it. Almost half of all startups fail because they build something no one needs or understands. “No market need” is still the number one cause of failure. “Poor marketing” is not far behind. Most products don’t die from bad code. Great code can’t save a story no one understands. When growth stalls, founders chase new channels. When users don’t convert, they redesign the landing page. The pattern hasn’t changed in twenty years. I’ve seen the same scene play out a hundred times. A founder with a good product, confused by silence. They talk faster, add more features, post more updates. What they never do is stop to ask whether anyone understood them in the first place. You can’t fix direction with efficiency. Engineers describe what the product does. Customers only care what it means. Marketing is the translation between the two. That translation rarely happens because of how tech thinks. Engineers are trained to explain with precision, not empathy. They call that being logical. Rob Enderle once said that marketing runs on psychology, not thermodynamics. That still irritates engineers and still explains why so many product pages read like instruction manuals. Real marketing begins before the first feature is built. It starts with knowing who it’s for, what problem it solves, and why the story will matter in a crowded world. In 2007, marketing was the paint job. Today, it’s the growth hack. Both miss the point. Marketing tells you what to build in the first place. The pattern repeats in every generation. Dropbox, Slack, and Atlassian all started believing their products would sell themselves. They grew fast, plateaued, then hired CMOs and built brands. Tech keeps relearning the same lesson. The market won’t understand you until you learn to speak its language. The irony is that marketing knowledge has never been easier to find. Claude Hopkins tested headlines a century ago. David Ogilvy proved clarity beats cleverness. Philip Kotler turned empathy into a management discipline. Every principle we now call “growth” was documented long before the internet. The only thing that changes is the vocabulary. We upgraded the tools and downgraded the patience. Startups treat metrics as meaning. They chase click-through rates and call it progress. Goodhart’s Law describes it perfectly. When a measure becomes the target, it stops meaning anything. Dashboards light up while trust quietly erodes. The companies that get it right don’t separate product and marketing. Ecommerce teams test ideas the way engineers test code. They iterate until the message works. Most of tech still treats marketing as theater. One big launch, one bold ad, then silence. Marketing doesn’t end in applause. It ends in understanding. It’s how a company learns whether its message is landing or getting lost. The best teams listen at scale. The rest shout louder into the void. Consider Quibi. Two billion dollars spent and most people thought it was a food delivery app. Or Google Wave, where users couldn’t tell if it was chat or email. Innovation dies when no one can explain it. Slack entered later with a single sentence, “A messaging app for teams that kills email,” and built a billion-dollar category on clarity alone. Insight fades. Habits compound. Listen. Translate. Test. Every hour spent clarifying saves weeks of rework. Clarity saves more time than speed ever will. Marketing is how a company learns to speak truthfully about what it builds. It lives beyond taglines and tactics. It’s the bridge between what a team believes and what a customer understands. Apple sells creativity. Airbnb sells belonging. Canva sells confidence. Each of them built a product that worked and a language people could feel. Before great marketers write, they try to feel what the user feels. They ask what pain is real, what outcome feels valuable, and what words will make someone care. They move ideas from internal logic to human language. Every lasting product story follows the same path. It begins with pain, not potential. It builds trust before persuasion. It teaches before it sells. When done well, it makes the product feel inevitable. Positioning is empathy turned into direction. Messaging is clarity earned through focus. Distribution is trust built over time. These ideas existed long before algorithms. Tools help you move faster. People help you get it right. Trust is the only channel that compounds. Communities carry the message farther than campaigns. They remember how you made them feel long after they forget what you built. When you know your customer deeply, everything compounds. Feedback loops tighten. Decisions get faster. Honesty scales further than any ad spend. HubSpot proved it by teaching before selling. Airbnb’s “Belong Anywhere” added billions in valuation beyond its peers. Apple spends billions on marketing and earns it back in margin. Nike turned the three words “Just Do It” into a cultural reflex and tenfold revenue growth. The companies that endure build meaning into motion. Most founders never get there. They hire agencies, copy competitors, and test their way into noise. They want growth without grounding. Until a company understands its customer better than anyone else, marketing stays a set of experiments instead of a system of meaning. Understanding is the work. Everything else is amplification. Speed only matters when it moves in the right direction. The fastest way to waste time is to build something people don’t understand. The companies that last slow down long enough to listen. They treat marketing like product. They test language before features. They study how customers describe their problems and build from there. Tech still spends half as much on marketing as consumer goods firms. Ten cents of every dollar versus thirty. Yet startups that hire marketers early reach a million in revenue thirty percent faster. The math supports the craft. There’s nothing flashy about doing it right. It’s questions, rewrites, and uncomfortable truths. But it’s what separates teams that create momentum from those that only chase it. Peter Drucker said it simply. Business has two functions, innovation and marketing. Everything else is cost. If you want to learn faster, learn to explain better. Marketing is how you earn that clarity. It’s how the world learns to believe you.
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Helen Min retweeted
Replying to @hnshah
Yes! A while ago I read a post by @helen_min that really nailed this. Also your first marketer should be a product marketer. An an agency I often tell early stage companies hire a product marketer nail the narrative positioning and learn what sells learn how you talk about the product the problem you solve for whom and then hire an agency like us to scale. We can’t help you reach Pproduct message market fit. Only you can. We can amplify what’s working When I was in house at early stage startups saw this first hand. But it starts with the founder having that pov and story of why they started etc Found myself nodding a lot.
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Helen Min retweeted
“What did Ilya see?” We found out. But what if it’s because of (and not in spite of) those behaviors that make Sam the greatest modern day CEO?
Is it cool to have no followers now? “it’s become harder to trust a high number of followers, the opposite—a conspicuously modest following—has attained a certain cachet. In a recent edition of her buzzy newsletter, Feed Me, the writer Emily Sundberg praised the new head editor of the publication Air Mail, Julia Vitale, for not being a social-media power user: “I respect her sub-500 follower count on her private Instagram,” Sundberg wrote.” newyorker.com/culture/infini…
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Felt cute, might deploy later
Founders - The Ultimate Early Stage Angels List 📈 Sometimes the best angels go on to start their own funds. Here are 8 Forward Deployed Angels who are now solo GPs who I have pre-vetted and trust with founders, they are still rolling up their sleeves and helping founders when it matters most. (Save for later) 🚀 Forward Deployed Angels 🚀 👼 @helen_min (Articulate) – Former head of marketing at Facebook/Dropbox/Quora/Plaid/AngelList. Invests in technical founders pre-pitch deck, then helps with messaging and positioning. 👼 @ItzSuds (SF1) – Generalist pre-seed & seed stage investor in companies across all sectors. Prefers to invest as the first check, before an idea is fully formed and work with the founders to find the first customers. 👼 @briannekimmel (Worklife Ventures): Early GTM at Zendsk. She backs ambitious founders reimagining how we live and work, and is known for her hands-on help with storytelling, brand, and go-to-market. 👼 @nifferkin (Founders You Should Know) - They host exclusive showcases that bring together top engineers from SF and NYC, serving as early partners to founders, especially when it comes to attracting and hiring world-class talent. 👼 @jbrowder1 (Browder Capital) – Founder & CEO of DoNotPay. Writes early checks particularly in AI, SaaS, marketing tech into young founders. 👼 @DOitChoco (Comma Capital) - Pre-seed focused fund based in New York. Hosts 60+ community programs and events every year focused on early career engineers and operators. 👼 @MarwanRefaat (Fractal Capital) –  Investor in deep-tech / infrastructure / impact tech startups. Focuses on early stage building smart infrastructure and climate/social tech. 👼 @jennydhe (Position Ventures) – Invests in startups and helps them with their positioning and PR strategy. Jenny helps you tell your story so you can hire, fundraise, and partner with the best in the world. 👇 Who else should be amplified next time? Drop your favorite Forward Deployed Angels below.
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Helen Min retweeted
All my love I hope you get to have many nice walks with Stream
Introducing Stream & Stream Ring. Let thoughts & ideas flow ∽ Preorder now at sandbar.com
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Helen Min retweeted
mastermind @minafahmi_ ☝🏼 amazing launch @sandbar 💛
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Fun and flawless unveiling of @sandbar stream. Preordered 💅
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Legendary catchers: -Mike Piazza -Schroeder from Peanuts -Will Smith #LetsGoDodgers
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The best advice I got when I started angel investing, unsurprisingly, was from @naval. Something like: You have no idea what you're doing yet, so go slow. Pick a stage, a check size, a process. Startup journeys are random enough—don't add your own chaos to the experiment. 🌠
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Helen Min retweeted
First-check VCs/angels find opportunities in a mostly unexplored pool of potential, rather than the finite number of deals that make it downstream. There is some ceiling to the volume of capital that should be allocated to that part of the market, but it's a long way off; the compounding value is immense. It's clearly also a strategic imperative for government LP initiatives, where existing LPs have fallen into a risk-averse or zero-sum failure mode. The abundance business, described by @adaugelli in "State of the Seed Market":
New Blog Post It is the best time to be a seed investor. It will never be worse to be a seed investor than it is today.
Startup events in SF: 10% women Startup events in NYC: 50% women Why?
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Helen Min retweeted
I don't think toddlers should get 9-5 jobs to eat food
40 million of them could get jobs.
Helen Min retweeted
Thank you for your attention to this matter.
Huge news: We’re changing our company name from @Grammarly to Superhuman and launching a new product! The Grammarly brand isn’t going anywhere, but we’re evolving into a multi-product company that includes Grammarly, Coda, Superhuman Mail, and a new AI assistant called Superhuman Go. 🧵
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Helen Min retweeted
The True Ventures Fellowship is now accepting applications — but not for long! We’re looking for rising and current college seniors who want to dive into the world of venture capital and entrepreneurship this summer. As a True Ventures Fellow, you’ll gain hands-on startup experience, build your network, and develop skills that translate directly into exciting post-college opportunities. Applications close November 10th. Don’t miss your chance to learn from founders, investors, and a community passionate about building what’s next. Apply here → trueventuresfellowship.com
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So smart. The -ly startup name is dated and Superhuman is a fantastic name. Kudos to the team for both the wisdom and courage to do this.
In July, we announced that Superhuman is being acquired by Grammarly. I am thrilled to announce that our parent company — formerly known as Grammarly — will now be known as Superhuman! 👌 The email app that we all know and love will now be known as Superhuman Mail 💌
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Helen Min retweeted
“Market the problem, not the solution.” Before you have a product, you have a story. @ashleymayer, GP at Coalition, and @helen_min, Venture Partner at True Ventures, on why understanding your customer’s pain is traction. There’s no excuse to wait to tell your story. @greatchatpod @ceciaramitaro