"Everyone is more tired than you think." That's the assumptions that Ami (former CPO Faire and VP WhatsApp) brings to product decisions. I love Ami's quote from our interview: "Nobody wants to learn a new thing. They want relief. A sanctuary where stuff just works." Ami breaks simplicity down into 3 questions: 1. What should I build? What makes your product indispensable? At WhatsApp, it wasn't AI or photo editing. It was making sure calls and messages went through for free, every time. 2. How should I build? What makes your product familiar? WhatsApp matched your phone's OS defaults so it felt familiar even if you'd never used it. 3. How do I tell the story? What story are your users already telling? One user said "WhatsApp feels like a part of my arm" – revealing it should feel like a natural extension of communication, not a separate tool. I remind myself to "do the simple thing first" every day, which is why I was so excited to get Ami's practical lessons on this topic. 📌 Subscribe to get our full interview tmr: piped.video/@peteryangyt?sub…

Nov 8, 2025 · 3:30 PM UTC

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Replying to @petergyang
the sanctuary isn't about removing friction from tasks, it's about removing the meta-friction of constantly deciding what to optimize. you're not buying a better tool, you're buying permission to stop thinking about it
Replying to @petergyang
Loved this message. Agree 100% Everyone is tired and really doesn’t want another sales pitch. Or promises that something will revolutionize their workflow. Just make it work. No workarounds, no 15 steps when the last one took 10 steps, and it actually does the thing I need it to do.
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Replying to @petergyang
So the AI Saas builders must hear these, stop building things we dont need and claim these are for the future.
Replying to @petergyang
True, Peter, Ami's got a point! People just want things to be easy, you know?
Replying to @petergyang
like the product tl;dw built by @zarazhangrui , 10x better than those products like toys
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Replying to @petergyang
simplicity is the ultimate sophistication in product design builds on familiarity and user relief seamlessly
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