"Everyone is more tired than you think."
That's the assumptions that Ami (former CPO Faire and VP WhatsApp) brings to product decisions.
I love Ami's quote from our interview:
"Nobody wants to learn a new thing. They want relief. A sanctuary where stuff just works."
Ami breaks simplicity down into 3 questions:
1. What should I build?
What makes your product indispensable? At WhatsApp, it wasn't AI or photo editing. It was making sure calls and messages went through for free, every time.
2. How should I build?
What makes your product familiar? WhatsApp matched your phone's OS defaults so it felt familiar even if you'd never used it.
3. How do I tell the story?
What story are your users already telling? One user said "WhatsApp feels like a part of my arm" – revealing it should feel like a natural extension of communication, not a separate tool.
I remind myself to "do the simple thing first" every day, which is why I was so excited to get Ami's practical lessons on this topic.
📌 Subscribe to get our full interview tmr: piped.video/@peteryangyt?sub…
Nov 8, 2025 · 3:30 PM UTC






