one problem with automation software today is that it creates a ton of extra work for the maintainer.
if the product looks like an infinite canvas workflow builder where you have to connect inputs to outputs, assemble tools, and write complex prompts, you are default inaccessible to regular people.
these products force users to think like engineers.
and ironically, most "next-gen ai-native agentic automation platforms" are making the same usability mistakes as the incumbents.