Thank you for contacting us. We apologise for the inconvenience caused by the network outage you reported. As we haven't received similar reports from other users, could you please open a ticket to address your concern? You can create ticket using this link below if you're unable to login to your account: do.co/3voamCL If you want us to create a ticket for you, we request you to share the email address you've used to register on our platform. We'll create a ticket for the relevant team and have them follow up on your request.