@unitedutilities how on earth can you justify a 28% increase in my water bill

Hi David, I understand how price increases can be frustrating. Bills have increased due to our investment in our water services over the next 5 years. We’ve had to adjust our prices to continue to deliver and improve our services. Thanks, Beth

So explain why it’s gone up 28% in this year what’s it going up next year 30% we were told it would be over 5 years how in earth do you expect pensioners to pay this

We'd encourage any customers struggling with their bills to contact us so we can check over their account. We have many schemes in place to help with the water bills, you can find more information about the support schemes here - unitedutilities.com/my-accou…. 1/2