Growth Memo just published groundbreaking research that should calm every SEO's nerves.
They analyzed 100,000+ words of user transcripts to see how people actually use AI Overviews.
The results? AI isn't the conversion killer we feared.
Here's what really happens:
85% of simple factual queries get resolved by AI Overviews. People find their answer and move on.
But for anything involving money, health, or important decisions, users bail from AI and click through to trusted sources.
Direct quote from the study: "I'd rather go straight to PayPal's own site" and "Mayo Clinic at the top of results, that's where I'd go. I trust Mayo Clinic more than an AI summary."
The research identified 4 distinct user behavior patterns:
- Quick fact-checkers who love AI shortcuts
- Trust-driven validators who verify with authority sites
- Comparison shoppers who use AI as a starting point
- Complete skeptics who ignore AI for high-stakes searches
Bottom line: AI Overviews are becoming a preview layer, not a replacement for your website.
Users get oriented with AI, then visit your site to actually convert.
Your job hasn't changed - create trustworthy, authoritative content that users want to validate their AI answers with.
Have you noticed this pattern in your own search behavior?