Rishi Alluri retweeted
Giga wins head to head against Sierra and Decagon, against all other solutions today. DoorDash tried everything else and Giga can deliver what no other voice AI or customer support startup can.
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We just raised a Series A so businesses can stop pretending a 45 second ivr tree is “customer experience.” Realtime voice agents, actually useful, actually live. @gigaml
We have raised a $61M Series A to automate customer operations. The world’s leading companies like DoorDash trust Giga to supercharge customer experience with AI.
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Rishi Alluri retweeted
I've been very impressed with the execution and speed of the @gigaml in improving our support AI performance. Thanks Varun and the team for the partnership!
Excited to share our partnership with DoorDash. Together we went from kickoff to real impact — in weeks, not quarters. Highlights: - Time to value: weeks, not quarters - Quality at scale: 90%+ DWR in production - Built for scale: 10B+ lifetime orders, 500K+ merchants, 8M+ Dashers, and hundreds of thousands of daily assistance requests
Rishi Alluri retweeted
Giga is quietly growing faster than any company I've ever seen. Doordash chose them for customer support because only their AI agents can handle extremely complex edge cases. Giga agents can call both the customer and Dasher at the same time and listen to both to figure out what to do. It's like Her with less romance but giant ACV's.
Excited to share our partnership with DoorDash. Together we went from kickoff to real impact — in weeks, not quarters. Highlights: - Time to value: weeks, not quarters - Quality at scale: 90%+ DWR in production - Built for scale: 10B+ lifetime orders, 500K+ merchants, 8M+ Dashers, and hundreds of thousands of daily assistance requests
Rishi Alluri retweeted
I've heard real Giga calls in action and they're bringing superintelligence to customer support calls. Literally answering and getting people to the correct end outcome faster than any human could. (Giga beat all players available to win DoorDash, so this is a big day for them)
Excited to share our partnership with DoorDash. Together we went from kickoff to real impact — in weeks, not quarters. Highlights: - Time to value: weeks, not quarters - Quality at scale: 90%+ DWR in production - Built for scale: 10B+ lifetime orders, 500K+ merchants, 8M+ Dashers, and hundreds of thousands of daily assistance requests
Rishi Alluri retweeted
Excited to share our partnership with DoorDash. Together we went from kickoff to real impact — in weeks, not quarters. Highlights: - Time to value: weeks, not quarters - Quality at scale: 90%+ DWR in production - Built for scale: 10B+ lifetime orders, 500K+ merchants, 8M+ Dashers, and hundreds of thousands of daily assistance requests
Rishi Alluri retweeted
We are just Giga from now on.
GigaML → Giga We’ve updated our domain to giga.ai with a new website to tell the right story around our customers, our product, and our team.
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Rishi Alluri retweeted
GigaML → Giga We’ve updated our domain to giga.ai with a new website to tell the right story around our customers, our product, and our team.
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Rishi Alluri retweeted
I’ve joined @gigaml as Head of Product. I met @varunvummadi & @eshamanideep at @ycombinator when it was their first time in America. They’ve since scaled their voice AI platform to handle millions of calls for companies like DoorDash 🚗 I’m helping Giga build what comes next. If you’re an engineer, designer, or operator who’s obsessed with scale, autonomy, and impact, I’d love to talk. Let’s move the world towards perfect execution with AI.
Rishi Alluri retweeted
LM agents are consequential for cybersecurity, both for offense (cyberrisk) and defense (penetration testing). To measure these capabilities, we are excited to release Cybench, a new cybersecurity benchmark consisting of 40 professional Capture the Flag (CTF) tasks: